PRIVACY POLICY
1. Introduction
At Forum-22, accessible via forum-22.com, your privacy is of paramount importance to us. We are committed to safeguarding the personal data of every visitor, user, and customer who interacts with our platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). We are dedicated to handling your data fairly, lawfully, transparently, and securely.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all information collected through your use of forum-22.com, whether through the website itself, related communication channels, or associated services. For the purposes of applicable data protection law, Forum-22 acts as the “data controller” with respect to the personal data we collect and process.
3. Categories of Data Processed
We may process the following categories of personal data:
a) Usage Data
We collect technical data about your device and interaction with forum-22.com, including your IP address, browser type, operating system, geographic location, referring URLs, access times, and user behavior across our pages.
b) Account Data
If you create an account or register with us, we process your name, email address, phone number, mailing address, and any other information provided during registration.
c) Profile Data
Includes your stated personal preferences, account activity, purchase history, and other behavioral and demographic insights collected to personalize your user experience.
d) Communication Data
We retain information you provide when contacting us via support forms, email, or other direct communication channels, including support requests and response history.
e) Technical Data
Collected indirectly through cookies, logs, and analytics tools—this includes information about your device settings, system configurations, and network connections.
f) Transaction Data
Contains payment and billing information, including transaction details, receipts, delivery data, and items or services purchased.
g) Preference Data
Data related to your consent for marketing, categories of products or content you’ve shown interest in, and communication frequency and channel preferences.
4. Legal Bases for Processing
We process your personal data under the following legal grounds:
– Performance of a Contract: When data is necessary to fulfill our obligations to you, such as providing access to forum-22.com features or delivering purchases.
– Legitimate Interests: For the purposes of analytics, service improvement, security, fraud detection, and marketing to existing users.
– Consent: Where legally required or appropriate, such as for sending marketing communications or setting certain cookies.
– Legal Obligation: To comply with applicable statutory requirements, including taxation and dispute resolution.
5. Your Rights
In accordance with the GDPR and CCPA, you have certain rights regarding your personal data:
– Right of Access: Obtain a copy of your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete information.
– Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
– Right to Restriction: Request restriction of processing under certain conditions.
– Right to Data Portability: Request a structured copy of your data to transmit to another controller.
– Right to Object: Object to processing, including for direct marketing purposes.
– Rights under CCPA: California residents may request disclosure of data practices, access to specific data, opt-out of data sale, and non-discrimination when exercising these rights.
To exercise any of the above rights, please contact us at: [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to protect your information, including:
– Data encryption in transit and at rest
– Secure user authentication protocols
– Limited access to personal data on a need-to-know basis
– Regular system monitoring and auditing
– Staff privacy training and role-based data access
– Scheduled backups and disaster recovery planning
While no system can guarantee absolute security, we strive to maintain best practices to protect your data on forum-22.com.
7. International Transfers
Personal data may be stored, processed, and transferred to countries outside of your jurisdiction, including the United States, where privacy laws may not provide the same level of protection. When this occurs, we employ standard contractual clauses and other lawful mechanisms to ensure your rights and data remain protected.
8. Data Retention
We retain personal data for only as long as it is necessary for the purposes defined in this policy, including:
– Usage and Technical Data: up to 12 months for analytical and diagnostics purposes
– Account and Profile Data: maintained while your account is active or for legal compliance
– Communication Data: up to 24 months for support and audit trails
– Transaction Data: 7 years for compliance with accounting and tax obligations
– Preference Data: until the individual withdraws consent or updates preferences
After retention periods expire, data is securely deleted or anonymized in a non-reversible manner.
9. Cookie Policy
forum-22.com uses cookies and similar technologies to provide an enhanced user experience. These include:
– Essential Cookies: Necessary for website functionality, such as login and navigation
– Functional Cookies: Enable personalization such as language and region preferences
– Analytics Cookies: Help us understand how users navigate our site to improve performance
– Performance Cookies: Track aggregated performance metrics to optimize site functionality
10. Cookie Management and GDPR/CCPA Compliance
You may manage your cookie preferences through the dedicated settings banner on forum-22.com or via your browser’s cookie control tools. Consent is obtained for non-essential cookies in accordance with GDPR, and California residents may opt-out of targeted advertising and tracking via our “Do Not Sell My Personal Information” link, where applicable.
11. Special Protections for Children Under 13
forum-22.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected such information, immediate steps will be taken to delete it. Parents or guardians who believe their child may have provided us with personal information should contact us at [email protected].
12. Policy Updates and User Notification
We reserve the right to amend this Privacy Policy to reflect changes in legal obligations, technology, or our data practices. Material changes will be communicated on forum-22.com or directly to users if legally required. Continued use of our services following such updates constitutes acceptance of the revised terms.
13. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: forum-22.com
We are committed to maintaining your privacy and ensuring that your personal data is handled respectfully and fairly. Please reach out at any time with privacy-related inquiries or to exercise your rights.